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Development of the FlagIt Report and Response System for Concerning or Harassing Messages Related to Public Health
Tara Kirk Sell1, Beth A Resnick
1Departments of Environmental Health and Engineering (Dr Sell) and Health Policy and Management (Dr Resnick), Bloomberg School of Public Health, Johns Hopkins University, Baltimore, Maryland; and Johns Hopkins Center for Health Security, Baltimore, Maryland (Dr Sell).
Abstract:
In response to growing reports of concerning/harassing messages and backlash related to public health work, the Johns Hopkins Bloomberg School of Public Health established the FlagIt report and response system. The system uses a dedicated FlagIt email inbox for faculty and staff to report harassing or concerning messages related to public-facing work and has an autoreply message sharing available institutional resources. The Johns Hopkins University public safety investigators review, inventory, and investigate the reported messages and share their findings with the reporter within 2 business days. In addition, the Johns Hopkins Bloomberg School of Public Health faculty FlagIt team volunteers reach out to the reporter to check in on how they are doing and offer additional supports if needed The FlagIt system was developed with existing institutional resources and did not require additional funding. Given the continued backlash against public health, other public health institutions and agencies may consider implementing similar report and response systems.
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