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Content Moderator Mental Health, Secondary Trauma, and Well-being: A Cross-Sectional Study

Ruth Spence1, Antonia Bifulco1, Paula Bradbury2

  • 1Department of Psychology, Centre for Abuse and Trauma Studies, Middlesex University, London, United Kingdom.

Cyberpsychology, Behavior and Social Networking
|December 28, 2023
PubMed
Summary

Content moderators (CMs) face significant psychological distress and secondary trauma due to exposure to harmful online content. Supportive work environments, including peer support and role validation, can mitigate these negative mental health impacts.

Keywords:
content moderationmental healthsecondary traumasurveywell-being

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