Patient Co-Creation Initiatives in the Ambulatory Care Setting during COVID-19: A Systematic Review

Area of Science:

• Healthcare Innovation
• Public Health
• Patient Engagement

Background:

• The COVID-19 pandemic necessitated rapid changes in ambulatory care delivery.
• Adapting to new healthcare demands required innovative approaches to patient care.

Approach:

• A systematic review of 21 articles on patient co-creation initiatives during the pandemic was conducted.
• Analysis focused on how patient feedback influenced the transformation of care delivery.

Key Points:

• Patient-provider collaboration led to enhanced telemedicine platforms, efficient scheduling, and improved safety protocols.
• Key themes included community health monitoring, integrated technology for communication, and increased patient participation in research.
• Co-creation addressed care barriers, ensuring continuity and patient satisfaction.

Conclusions:

• Patient co-creation strategies proved effective in improving patient outcomes and satisfaction.
• These initiatives demonstrated the potential for sustainable healthcare innovations beyond the pandemic.
• Co-creation is a practical approach for involving diverse stakeholders in shaping healthcare delivery and promoting patient-centered changes.