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Published on: June 1, 2015
Lessons Learned Developing Client Navigation for People who are Trans and Gender Diverse
Background:
People who are trans and gender diverse (PTGD) are underserved regarding healthcare in Canada, including the province of Saskatchewan.
Objectives:
Design and conduct a research project that will address immediate and pressing community-identified needs related to improving access to healthcare for PTGD in Saskatchewan.
Methods:
A multidisciplinary, community-based collaboration was established to address the self-identified obstacles to accessing healthcare of PTGD in Saskatchewan. This resulted in a pilot study creating and evaluating a healthcare navigation program.
Lessons Learned:
The project led to four key lessons: 1) prioritizing team building and the well-being of team members; 2) committing to community-based participatory approaches from the outset; 3) taking language seriously; and 4) acknowledging and addressing power imbalances in our team.
Conclusions:
The lessons we learned have enabled us to sustain a large, diverse, research team that centers the experience of PTGD in Saskatchewan and is responsive to community need.
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