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Digital human ergonomics training for remote office workers: Comparing a novel method to a traditional online format
Kaysey N Aguilar1, Matthew Lee Smith2, Stephanie C Payne3
1Texas A&M University, School of Public Health, Department of Environmental & Occupational Health, 212 Adriance Lab Road, College Station, TX, 77843, USA.
Applied Ergonomics
|January 31, 2024
Summary
Online ergonomics training using digital humans showed comparable knowledge retention to traditional methods. Traditional training improved behavior more than the control group, suggesting digital humans can support remote worker training.
Area of Science:
- Ergonomics
- Human-computer interaction
- Occupational health
Background:
- Remote work presents unique ergonomic challenges for musculoskeletal health.
- Effective online training is crucial for mitigating risks associated with remote work setups.
- Digital human technology offers a novel approach to interactive training delivery.
Purpose of the Study:
- To evaluate the efficacy of an online ergonomics training program incorporating a digital human.
- To compare the digital human intervention against traditional online training and a control group.
- To assess impacts on musculoskeletal discomfort, knowledge retention, and behavior change.
Main Methods:
- A randomized controlled trial involving 138 remote office workers.
- Three groups: digital human training, traditional webpage training, and control.
- Measurements included self-reported musculoskeletal discomfort, knowledge retention tests, and observed behavior changes.
Main Results:
- Statistically significant improvements in overall behavior change and knowledge retention were observed (p < 0.05).
- Digital human training yielded knowledge retention comparable to traditional training.
- Traditional training demonstrated significant behavior improvement over the control group.
- No significant reduction in musculoskeletal discomfort was found across any group.
Conclusions:
- Digital human technology shows potential for scalable online ergonomics training for remote workers.
- While knowledge retention was comparable, traditional training showed greater behavior change impact in this study.
- Further research may optimize digital human interventions for enhanced behavioral outcomes in occupational ergonomics.

