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Quality Improvement Report: Improving Retrieval Time for CT Supplies by Using 5S
Rebekah Aquino1, Theresa X Pham1, Phuong-Anh T Duong1
1From the Department of Radiology and Imaging Sciences, University of Utah, 30 N Medical Dr, Rm 1A071, Salt Lake City, UT 84132 (R.A., T.X.P.); and Department of Radiology, NYU Langone, New York City, NY (P.A.T.D.).
Reorganizing the CT supply room using lean 5S principles significantly reduced supply retrieval time by 61.7% and improved staff satisfaction. This optimization enhances efficiency and patient safety in the imaging workflow.
Area of Science:
- Medical Imaging
- Healthcare Operations Management
- Quality Improvement
Background:
- Disorganized CT supply rooms can cause delays and patient safety risks.
- Inefficient supply retrieval impacts the busy interventional radiology service.
Purpose of the Study:
- To reduce supply retrieval time in the CT imaging workflow.
- To increase satisfaction among CT technologists and medical providers.
- To implement lean 5S methodology for supply management.
Main Methods:
- A multidisciplinary team applied lean 5S methodology (sort, set in order, shine, standardize, sustain).
- Supply retrieval scavenger hunts were timed before and after reorganization.
- Spaghetti diagrams tracked movement, and satisfaction surveys were administered.
Main Results:
- A 61.7% decrease in average supply retrieval time was observed (P < .01).
- Spaghetti diagrams showed reduced redundant foot traffic.
- Satisfaction surveys indicated statistically significant positive responses post-intervention.
Conclusions:
- Lean 5S methodology effectively reorganizes CT supply rooms.
- Optimized supply management improves workflow efficiency and staff satisfaction.
- This approach contributes to enhanced patient safety in CT imaging services.
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