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Improving Pediatric Fellows' Feedback Skills and Confidence Through Objective Structured Examinations
Jennifer C Yu1, Kyung E Rhee1, Zephyr D Dworsky2
1is Faculty, Department of Pediatrics, Rady Children's Hospital San Diego, University of California San Diego, San Diego, California, USA.
Medical fellows improved their feedback skills and confidence through simulation-based training and individualized feedback, with sustained improvements observed three months later.
Area of Science:
- Medical Education
- Communication Skills Training
- Healthcare Simulation
Background:
- Effective feedback is a crucial communication skill for medical trainees.
- Existing models for training and assessing feedback skills are limited.
- Pediatric fellows require structured methods to enhance their feedback delivery.
Purpose of the Study:
- To develop and evaluate an Observed Structured Feedback Examination (OSFE).
- To provide feedback training to pediatric fellows.
- To assess changes in fellows' feedback skills and self-reported confidence.
Main Methods:
- Development of an OSFE with standardized scenarios and recipients.
- Baseline and post-intervention assessments of skills and confidence.
- Fellows received simulation-based feedback training and individualized coaching.
- Skills and confidence were reassessed immediately after training and at 3-month follow-up.
Main Results:
- All participating fellows demonstrated improved performance on the OSFE after training (mean change +0.89).
- Skills improvements were sustained at the 3-month follow-up (mean change +0.92).
- Fellows reported significant increases in confidence regarding feedback knowledge (mean change +2.07 post, +1.67 at 3 months).
Conclusions:
- Feedback training incorporating simulation and individualized coaching effectively enhances fellows' skills.
- The OSFE is a viable tool for assessing and improving feedback competency.
- The training program led to moderate improvements in performance, confidence, and skill retention.
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