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Does Administrative Burden Deter Young People? Evidence from Summer Jobs Programs
1Swarthmore College.
Journal of Behavioral Public Administration
|February 19, 2024
Summary
Administrative burdens hinder youth participation in social programs. Personalized support and reminders, especially those highlighting financial benefits, can significantly increase program uptake and benefits for young people.
Area of Science:
- Social Sciences
- Economics
- Public Policy
Background:
- Administrative burdens can decrease public social program effectiveness by deterring participation.
- Limited understanding exists regarding the impact of administrative burdens on youth-focused social programs.
Purpose of the Study:
- To empirically assess how various barriers influence adolescents' enrollment in summer jobs programs.
- To identify effective strategies for reducing administrative burdens in youth social programs.
Main Methods:
- An experimental design in Philadelphia using reminder emails to assess application completion rates.
- A non-experimental analysis of summer jobs programs in Philadelphia and Chicago, examining the impact of individualized enrollment support on participation among disconnected youth.
Main Results:
- Reminder emails increased application completion by 1.3 percentage points (8.8%), with a notable trend towards greater impact from reminders emphasizing short-term financial gains.
- Without personalized outreach and enrollment support, disconnected youth were less likely to participate in programs compared to their more advantaged peers.
- Personalized outreach and paperwork assistance during enrollment made disconnected youth as or more likely to participate.
Conclusions:
- Administrative burdens significantly constrain the potential benefits of public spending on youth programs.
- Reducing administrative hurdles through strategies like personalized support and targeted reminders can enhance program uptake and maximize positive outcomes for young people.
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