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Parents' Experiences with Postpartum Support Groups using Videoconferencing: Perceptions of Safety in the Virtual
MCN. the American Journal of Maternal Child Nursing
|February 26, 2024
Summary
New parents found virtual support groups helpful, but technology like cameras created a paradox, offering safety yet hindering trust. Understanding these perceptions is key for effective online postpartum care.
Area of Science:
- Perinatal Mental Health
- Digital Health Interventions
- Parental Support Systems
Background:
- Postpartum support is crucial for new parents' well-being.
- Traditional support groups face accessibility barriers.
- Web-based videoconferencing offers a potential solution for remote support.
Purpose of the Study:
- To explore new parents' experiences with web-based videoconferencing for postpartum virtual support groups.
- To understand how technology influences parent engagement and perceived safety in virtual settings.
Main Methods:
- Conducted virtual support sessions and individual interviews with new parents.
- Explored participant narratives regarding their experiences with virtual postpartum groups.
- Utilized qualitative data analysis to identify key themes.
Main Results:
- Participant narratives highlighted perceptions of safety within virtual support groups.
- Videoconferencing tools (camera, mute) presented a relational paradox, offering safeguards but potentially hindering trust.
- Parents negotiated fear of judgment with the security of connecting from home.
Conclusions:
- The virtual environment facilitates access to information and support for new parents.
- Understanding parents' perceptions of safety is vital for structuring effective virtual support groups.
- Nurses require familiarity with videoconferencing technology and skills in facilitating virtual groups to ensure safety and provide support.
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