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Creating an Integrated Coaching Culture in Higher Education.

Julie A Bradley1, Molly E Tuck1, Molly A Reynolds1

  • 1University of Kentucky, Kentucky, United States of America.

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Academic coaching enhances student success by improving GPA and retention. The University of Kentucky

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Area of Science:

  • Higher Education
  • Student Support Services
  • Academic Coaching

Background:

  • Higher education institutions face pressure to improve student services with limited resources.
  • Academic coaching demonstrates efficacy in boosting self-efficacy, GPA, and retention rates.
  • The University of Kentucky sought to scale its academic coaching program.

Purpose of the Study:

  • To expand the impact of academic coaching by fostering a campus-wide coaching culture.
  • To implement a modified coaching framework for holistic student, faculty, and staff support.
  • To integrate coaching principles into daily practices across campus.

Main Methods:

  • Modified the Appreciative Academic Coaching framework into Integrated Success Coaching in 2020.
  • Developed a two-pronged approach: (a) training certified coaches in six domains for direct student service, and (b) training faculty and staff in foundational coaching skills.
  • Focused on academic life, career, finances, wellness, leadership, and identity.

Main Results:

  • Achieved holistic support for students through direct coaching services.
  • Facilitated immersive coaching values and practices among faculty, staff, and student leaders.
  • Observed improved retention and GPA outcomes for students on probation.

Conclusions:

  • The Integrated Success Coaching model effectively promotes a culture of care and enhances student academic outcomes.
  • Cross-campus training in coaching skills fosters a supportive environment for all stakeholders.
  • This model offers a scalable solution for improving student success in higher education.