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Generation Z's Health Information Avoidance Behavior: Insights From Focus Group Discussions
1School of Communication, Universiti Sains Malaysia, Gelugor, Malaysia.
Generation Z often avoids health information online due to social pressures, information overload, and negative emotions. Understanding these factors is key for effective health communication strategies.
Area of Science:
- Health Communication
- Risk Communication
- Digital Health Behavior
Background:
- Younger generations utilize social media for health information but sometimes avoid it when uncertain.
- Health information avoidance is a growing concern among digitally native populations.
Purpose of the Study:
- To examine health information avoidance among Generation Z.
- To explore factors influencing this avoidance behavior using the planned risk information avoidance model.
Main Methods:
- Qualitative study employing focus group discussions with 38 participants aged 16-25.
- Deductive qualitative analysis of interview content using open, focused, and theoretical coding.
Main Results:
- Findings support the planned risk information avoidance model, emphasizing cognitive and emotional influences.
- Sociocultural factors (group identity, social norms), cognitive factors (risk perception, information overload, source credibility), and affective factors (anxiety, desire to stay positive) drive avoidance.
- Cognition's influence on emotions is a key underlying factor.
Conclusions:
- The study provides insights into Generation Z's health information avoidance behaviors.
- Results have implications for both academic research and practical health communication strategies targeting young adults.
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