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A study on smart home use intention of elderly consumers based on technology acceptance models
Chengmin Zhou1,2, Yawen Qian1,2, Jake Kaner3
1College of Furnishings and Industrial Design, Nanjing Forestry University, Nanjing, Jiangsu, China.
Plos One
|March 27, 2024
Summary
Smart home adoption by older adults is influenced by perceived usefulness and ease of use. Intergenerational support, value, and risk also play key roles in their intention to use smart home technology.
Area of Science:
- Gerontology and Human-Computer Interaction
- Smart Home Technology Adoption
- Sociology of Technology
Background:
- Smart home devices offer significant potential for enhancing the quality of life and independence of older adults.
- Research on smart home acceptance among older adults in China is nascent, necessitating further in-depth investigation.
- Understanding user acceptance is crucial for the successful integration of smart home technology into the lives of the elderly.
Purpose of the Study:
- To investigate the factors influencing the acceptance and usage intentions of smart home services among older adults in China.
- To extend the Technology Acceptance Model (TAM) with relevant variables for older users.
- To provide insights for developing user-centered smart home solutions for the elderly.
Main Methods:
- Employed an extended Technology Acceptance Model (TAM) incorporating perceived usefulness, perceived ease of use, usage intention, intergenerational technology support, perceived value, and perceived risk.
- Administered 236 questionnaires to older adults (≥60 years) with prior smart home experience.
- Utilized structural equation modeling (SEM) and factor analysis to analyze data and validate the proposed model.
Main Results:
- Perceived usefulness and perceived ease of use positively influence older adults' intention to use smart homes.
- Perceived ease of use positively impacts the perceived usefulness of smart home technology.
- Intergenerational technology support, perceived value, and perceived risk significantly affect perceived usefulness and ease of use.
Conclusions:
- Findings highlight the importance of perceived usefulness and ease of use for smart home adoption by the elderly.
- Results offer valuable insights for China and other regions facing similar demographic shifts.
- Recommendations include increased policy support, user-centric design, and addressing both material and spiritual needs of older users.
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