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Does XR introduce experience asymmetry in an intergenerational setting?

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Extended Reality (XR) can support remote intergenerational interactions, but may create unequal experiences. Researchers explored how to mitigate these differences for younger and older users in virtual gardening.

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Area of Science:

  • Human-Computer Interaction
  • Gerontology
  • Virtual Reality Studies

Background:

  • Intergenerational social interactions are vital for societal cohesion but declining due to geographic dispersion.
  • Technology, specifically Extended Reality (XR), is being explored to facilitate remote social connections.
  • XR's immersive potential may lead to "experience asymmetry" between different age groups.

Purpose of the Study:

  • To investigate the user experience of younger and older adults in remote social XR gardening sessions.
  • To identify systemic factors influencing intergenerational differences in XR user experience.
  • To propose mitigation strategies for enhancing equitable XR experiences across age groups.

Main Methods:

  • Comparative analysis of user experiences between younger and older participants.
  • Utilizing social XR prototypes for remote gardening activities.
  • Observational data collection on participant interactions and feedback.

Main Results:

  • Identified specific influence factors that differentially impacted younger and older users' experiences with XR prototypes.
  • Documented variations in engagement and usability between age demographics during remote gardening.
  • Observed potential for "experience asymmetry" due to age-related differences in XR interaction.

Conclusions:

  • Age-related factors can significantly influence user experience in social XR environments.
  • Mitigation strategies, informed by observational learning and designer awareness, are crucial for equitable intergenerational XR.
  • Further research is needed to optimize XR for inclusive social interactions across the lifespan.