Workforce Engagement for Compassionate Advocacy, Resilience, and Empowerment (WE CARE): An Evidence-Based Wellness
Patricia A Patrician1, Joseph R Travis, Cindy Blackburn
1Author Affiliations: University of Alabama at Birmingham School of Nursing, Birmingham (Drs Patrician, Miltner, and Polancich, Mr Travis, and Mss Blackburn, Carter, Ruffin, and Morson); Department of Health Services Administration, School of Health Professions, University of Alabama at Birmingham, Birmingham (Drs Hall and Meese); Center for Healthcare Management and Leadership, and Office of Wellness, University of Alabama at Birmingham, Birmingham (Dr Meese); Department of Epidemiology, School of Public Health, University of Alabama at Birmingham, Birmingham (Dr Montgomery); and UAB Medical Center, University of Alabama atBirmingham, Birmingham (Dr Stewart).
The WE CARE wellness program improved nurse well-being and work environment but did not significantly impact resilience or intent to leave. Further research is needed for complex nursing mental health issues.
Area of Science:
- Nursing
- Occupational Health
- Psychology
Background:
- COVID-19 pandemic exacerbated poor well-being and burnout in the nursing workforce.
- Existing interventions may not fully address the complex mental health needs of nurses.
Purpose of the Study:
- To implement and evaluate the Workforce Engagement for Compassionate Advocacy, Resilience, and Empowerment (WE CARE) program.
- To improve nurse well-being, reduce burnout, and enhance the work environment.
- To assess the impact of Community Resiliency Model (CRM) training on nursing staff.
Main Methods:
- An evidence-based wellness program (WE CARE) was delivered to nurse leaders, RNs, and PCTs.
- Community Resiliency Model (CRM) training was provided by a certified wellness team.
- Baseline and 6-month follow-up surveys measured well-being, burnout, resilience, job satisfaction, and work environment.
Main Results:
- Significant improvements were observed in well-being, moral distress, burnout, job satisfaction, and work environment.
- Resilience, perceived organizational support (POS), and intent to leave (ITL) did not show significant improvement.
- The study involved 4900 inpatient nursing staff at a large academic medical center.
Conclusions:
- The WE CARE program shows promise in enhancing certain aspects of nurse well-being and the work environment.
- The complexity of nursing mental health issues suggests that a multifaceted approach may be necessary.
- Longer-term evaluation is needed to determine the sustained impact of the intervention.
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