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Industrial Smart Working: a socio-technical model for enabling successful implementation.

Chiara Cimini¹, Sergio Cavalieri¹

¹Department of Management, Information and Production Engineering, University of Bergamo, Italy.

Ifac-Papersonline

|April 15, 2024

Summary

This summary is machine-generated.

The COVID-19 pandemic spurred the adoption of Smart Working in factories, creating Industrial Smart Working (ISW). This paper introduces a socio-technical model to guide successful ISW implementation.

Keywords:

agile working flexible work smart working socio-technical system work organization

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Area of Science:

Industrial Engineering
Organizational Behavior
Sociology

Background:

The COVID-19 pandemic necessitated new working models to ensure business continuity and social distancing.
Smart Working, traditionally for office roles, has expanded into industrial settings due to pandemic-driven changes.
This shift introduces the concept of Industrial Smart Working (ISW).

Purpose of the Study:

To contribute to the conceptual development of Industrial Smart Working (ISW).
To propose a socio-technical model for implementing ISW.
To identify key factors enabling successful time and space flexible working in industrial environments.

Main Methods:

Literature review on Smart Working and socio-technical systems.
Conceptualization of a socio-technical model for ISW.
Analysis of enabling factors for flexible industrial work models.

Main Results:

A socio-technical model for ISW is proposed.
Key enabling factors for industrial flexible working are discussed.
The paper provides a framework for understanding and implementing ISW.

Conclusions:

Industrial Smart Working (ISW) is a viable response to modern workplace challenges.
Successful ISW implementation requires a socio-technical approach.
Further research can build upon the proposed model to refine ISW practices.