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User tendency-based rating scaling in online trading networks
Soohwan Jeong1, Jeongseon Kim1, Byung Suk Lee2
1Department of Computer Science and Engineering, Chungnam National University, Daejeon, Republic of Korea.
Plos One
|April 16, 2024
Summary
This study introduces user tendency-based rating scaling to improve online user classification. The novel method enhances accuracy in identifying good versus bad users in social networks.
Area of Science:
- Social Network Analysis
- Machine Learning
- Data Mining
Background:
- User ratings in social networks vary due to subjective scoring criteria.
- Accurate user classification is crucial for trust and security in online platforms, especially anonymous ones.
- Existing rating systems struggle to differentiate user satisfaction levels consistently.
Purpose of the Study:
- To propose and evaluate a novel user tendency-based rating scaling method.
- To enhance the classification accuracy of "good" and "bad" users in online trade social networks.
- To improve performance in user classification, link prediction, and clustering tasks.
Main Methods:
- Developed a user tendency-based rating scaling algorithm.
- Applied weighted graph embedding using original and scaled ratings.
- Evaluated performance on three real-world online rating network datasets.
Main Results:
- The proposed rating scaling method significantly outperformed original ratings.
- Achieved up to 17% improvement in classification accuracy.
- Showed up to 2.5% improvement in link prediction (AUC ROC) and 21% in clustering (Dunn-index).
Conclusions:
- User tendency-based rating scaling effectively improves user classification and network analysis.
- The method enhances the reliability of reputation systems in online trade.
- This approach offers a more nuanced understanding of user behavior and network dynamics.
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