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Managers Can Support Employees in Working-Class Contexts by Promoting Growth Mindsets.

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Managers with a growth mindset foster a sense of belonging for working-class employees by reducing identity threat. This inclusive approach boosts job satisfaction and commitment in white-collar workplaces.

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Area of Science:

  • Organizational Psychology
  • Sociology of Work
  • Social Psychology

Background:

  • White-collar workplaces are crucial for social mobility but can present belonging challenges for certain groups.
  • Class-based belonging gaps exist, particularly for individuals without college degrees.
  • Growth mindsets, proven effective in education, offer a potential solution.

Purpose of the Study:

  • To investigate if growth mindsets can reduce class-based belonging gaps in professional settings.
  • To examine the impact of managers' growth mindsets on working-class employees' sense of belonging.
  • To explore the mechanisms through which growth mindsets influence belonging and related outcomes.

Main Methods:

  • Two preregistered experiments (N = 1,777) tested the effect of managers' growth mindsets on working-class individuals' belonging.
  • A preregistered survey (N = 300) of real-world employees corroborated experimental findings.
  • Statistical analyses examined the relationship between manager growth mindset, identity threat, belonging, job satisfaction, and commitment.

Main Results:

  • Working-class individuals reported a higher sense of belonging when their managers endorsed growth mindsets.
  • Managers with growth mindsets reduced perceived identity threat for working-class employees.
  • Employee belief in their manager's growth mindset correlated with higher belonging, job satisfaction, and commitment.

Conclusions:

  • Endorsing growth mindsets by managers can effectively mitigate class-based belonging gaps in the workplace.
  • Growth mindsets foster inclusivity, enhance employee well-being, and improve organizational outcomes.
  • These findings offer practical strategies for creating more equitable and supportive professional environments.