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Updated: Jun 26, 2025

Symptom Assessment of Patients with Allergic Rhinitis Using an Allergen Exposure Chamber
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The paradigm shift in allergy consultations through a digital ecosystem.

Inmaculada Sánchez-Machín1, Paloma Poza-Guedes1,2, Elena Mederos-Luis1

  • 1Allergy Department, Canary Islands University Hospital, Santa Cruz de Tenerife, Spain.

Frontiers in Digital Health
|May 10, 2024
PubMed
Summary

Digital health tools transform allergy care in Spain, enabling efficient patient prioritization and reducing hospital visits. This approach enhances communication and education while addressing data privacy concerns for a sustainable healthcare system.

Keywords:
allergydigital ecosystemdigital health (eHealth)e-consultationsinformation and communication technologies (ICTs)management of waiting lists

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Area of Science:

  • Allergy and immunology
  • Digital health
  • Healthcare management

Background:

  • Traditional specialist outpatient care in Spain faced challenges with long wait times and limited clinical analysis.
  • Information and Communication Technologies (ICTs) offer a transformative potential for healthcare delivery.

Purpose of the Study:

  • To share experiences in transitioning from a linear patient flow model to a digital healthcare ecosystem in an Allergy Department.
  • To demonstrate the benefits of ICT integration for patient care, efficiency, and education.

Main Methods:

  • Implementation of a digital ecosystem incorporating telemedicine, telephone consultations, and secure messaging (WhatsApp).
  • Prioritization of patients based on clinical relevance, including severe uncontrolled asthma and anaphylaxis.
  • Focus on personalized medical information dissemination and public education.

Main Results:

  • Telemedicine enables efficient prioritization and prompt management of critical conditions.
  • Telephone consultations significantly reduce the need for in-person hospital visits.
  • ICT facilitates personalized information sharing, enhancing public awareness and education on allergies.

Conclusions:

  • The digital ecosystem enhances healthcare efficiency and patient management in allergy care.
  • Addressing concerns regarding confidentiality, data privacy, and informed consent is crucial for ICT integration.
  • Collaborative sharing of experiences is vital for refining ICT implementation and developing a sustainable healthcare system.