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Using co-design methods to develop new personalised support for people living with Long Covid: The 'LISTEN'
Fiona Jones1,2, Anne Domeny2,3, Jessica Fish4,5
1Population Health Research Institute, St George's University of London, London, UK.
This study developed a personalized support intervention for Long Covid (LC) patients, co-designed with survivors and healthcare professionals. The resulting
Area of Science:
- Health Services Research
- Patient and Public Involvement
- Complex Interventions
Background:
- Long Covid (LC) presents varied, relapsing-remitting symptoms, necessitating personalized management strategies.
- The National Institute for Health and Care Excellence recommends supported self-management for Long Covid.
- Existing self-management approaches like 'Bridges Self-Management' emphasize healthcare professional training and co-designed resources.
Purpose of the Study:
- To develop a novel, personalized support intervention for individuals experiencing Long Covid symptoms.
- To utilize a structured co-design framework, incorporating patient and healthcare professional experiences.
- To guide the replication and evaluation of the developed intervention.
Main Methods:
- Employed an accelerated Experience-Based Co-Design methodology.
- Recruited adults (18+) self-identifying with or recovered from Long Covid in England or Wales, and experienced healthcare professionals (HCPs).
- Conducted small co-design group meetings and larger mixed meetings to prioritize needs, establish principles, and generate intervention content and resources.
Main Results:
- Co-designed a book (digital and hard-copy) for 1:1 support sessions delivered by trained HCPs.
- Prioritized physical symptoms, followed by psychological and social challenges, emphasizing non-linear recovery and reconceptualizing stability.
- Formulated eight core intervention principles guiding HCP training, language, and fidelity assessments.
Conclusions:
- Developed the 'LISTEN' intervention, featuring core principles for personalized 1:1 support sessions using a co-designed book.
- The intervention leverages patient narratives and solutions to build personalized strategies and plans.
- Effectiveness and cost-effectiveness will be evaluated via a randomized controlled trial within the Framework for Developing and Evaluating Complex Interventions.
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