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Increasing team skills: an evaluation of program effectiveness.

M L Jacobsen-Webb1

  • 1Department of Nursing, California State University, Fresno 93740.

Journal of Allied Health
|November 1, 1985
PubMed
Summary
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Team building: key to executive success.

The Journal of nursing administrationยท1985
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A six-hour developmental program significantly improved health professionals' self-esteem and communication skills. This training enhances caring values and management abilities, crucial for a high-tech, high-touch healthcare environment.

Area of Science:

  • Healthcare Education
  • Communication Skills Training
  • Professional Development

Background:

  • Established need for healthcare professionals with strong caring values and communication skills.
  • Theoretical underpinnings from Carl Rogers, Maslow, and Jourard on self-esteem.
  • Carkhuff's work emphasizes the development of communication skills.

Purpose of the Study:

  • To evaluate a six-hour developmental program designed to enhance self-esteem and communication skills.
  • To assess the program's impact on participants' personal and interpersonal competencies.
  • To determine the long-term utility and applicability of the program.

Main Methods:

  • Utilized a six-hour developmental program.
  • Employed alternate forms of the Personal Skills Map for pre- and post-program assessment.

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  • Included a longitudinal follow-up to assess sustained use of the assessment tool.

    • Main Results:

    • Significant increases observed in self-esteem, comfort, and management skills (p < .00).
    • Significant decreases noted in aggression (p = .05) and deference (p < .00).
    • 65% of participants continued using the assessment tool 6-12 months post-program.

    Conclusions:

    • The developmental program effectively enhances key attributes of healthcare professionals.
    • The program is suitable for service, continuing education, and academic settings.
    • It addresses the demand for enhanced interpersonal skills in modern healthcare.