Artificial intelligence, workers, and future of work skills.

Area of Science:

• Organizational Behavior
• Human-Computer Interaction
• Labor Economics

Background:

• Technological advancements have historically reshaped human work.
• Current artificial intelligence (AI) technologies represent a significant wave of change in organizational structures and labor dynamics.

Purpose of the Study:

• To overview the impact of artificial intelligence (AI) on the nature of human work.
• To analyze how AI automates, complements, and creates new forms of labor.
• To examine the factors influencing workers' experiences with AI, including its application and support during digital transitions.

Main Methods:

• Literature review of current AI technologies and their organizational applications.
• Analysis of AI's dual role in automating and augmenting human labor.
• Exploration of socio-technical factors affecting employee adaptation to AI.

Main Results:

• AI technologies are reshaping work by automating tasks, complementing human capabilities, and generating novel job roles.
• The effects of AI on worker experiences are multifaceted, presenting both opportunities and challenges.
• Successful integration of AI is contingent upon strategic implementation and robust employee support systems during technological shifts.

Conclusions:

• AI's impact on the workforce necessitates a focus on human-centered skills.
• AI literacy and adaptability will be crucial for navigating future workplaces.
• Organizations must proactively manage AI integration to maximize benefits and mitigate downsides for employees.