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The Procedures for Documenting Organizational Knowledge and Experiences: A Scoping Review
Shiva Malgard1, Sirous Panahi1, Leila Nemati Anaraki1
1Department of Medical Library and Information Science, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran.
Medical Journal of the Islamic Republic of Iran
|July 9, 2024
Summary
This scoping review maps procedures for documenting organizational knowledge and experiences. It identifies numerous steps, from planning to compensation, highlighting the need for a synthesized approach to knowledge management.
Area of Science:
- Knowledge Management
- Organizational Learning
- Information Science
Background:
- Previous studies on documenting knowledge and experiences had limitations.
- Organizational knowledge documentation is crucial but lacks a unified approach.
- This study addresses the need for a comprehensive review of documentation procedures.
Purpose of the Study:
- To investigate and map the procedures for documenting organizational knowledge and experiences.
- To address shortcomings in prior research on knowledge and expertise documentation.
- To provide insights for organizations on establishing documentation standards and training.
Main Methods:
- A scoping review was conducted following PRISMA-ScR guidelines.
- Searched multiple databases (PubMed, Web of Science, Scopus, etc.) for English and Persian studies (2011-2022).
- Screened 8 relevant original research articles based on inclusion criteria.
Main Results:
- Identified diverse documentation steps based on study scope and goals.
- Documented procedures include planning, acquisition, registration, evaluation, submission, maintenance, publication, application, payment, and compensation.
- The review highlights variations in knowledge documentation processes.
Conclusions:
- A systematic mechanism for documenting knowledge and experience is essential.
- Numerous processes and phases for documentation exist, necessitating synthesis.
- Findings can guide organizations in creating documentation standards, structural planning, and training.
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