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Related Experiment Video

Updated: Jun 21, 2025

Exploring the Use of Isolated Expressions and Film Clips to Evaluate Emotion Recognition by People with Traumatic Brain Injury
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Deep learning-based dimensional emotion recognition for conversational agent-based cognitive behavioral therapy.

Julian Striegl1, Jordan Wenzel Richter2, Leoni Grossmann3

  • 1Center for Scalable Data Analytics and Artificial Intelligence (ScaDS.AI Dresden/Leipzig), Technische Universität Dresden, Dresden, Saxony, Germany.

Peerj. Computer Science
|July 10, 2024
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Summary

This study introduces a new dimensional emotion recognition model for internet-based cognitive behavioral therapy (iCBT) chatbots. The advanced model enhances emotional understanding in digital mental health tools.

Keywords:
ChatbotsCognitive behavioral therapyConversational agentsEmotion recognitionEmpathic dialog managementVoice assistants

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Area of Science:

  • Artificial Intelligence
  • Psychology
  • Computational Linguistics

Background:

  • Internet-based cognitive behavioral therapy (iCBT) is a scalable and accessible mental health treatment.
  • Conversational agents enhance iCBT delivery but often use simplistic categorical emotion models.
  • Oversimplified emotion models limit the nuanced understanding required for effective therapy.

Purpose of the Study:

  • To develop and evaluate a transformer-based model for dimensional emotion recognition in text.
  • To improve the emotional modeling capabilities of conversational agents in iCBT.
  • To address the limitations of categorical emotion approaches in digital mental health.

Main Methods:

  • Developed a transformer-based model for dimensional emotion recognition (valence, arousal, dominance).
  • Fine-tuned the model using a novel dataset of 75,503 dimensional emotion samples.
  • Conducted a feasibility study with 20 participants using the model in a conversational agent setting.

Main Results:

  • The model achieved high accuracy in recognizing dimensional emotions (Pearson's r = 0.90 for valence, 0.77 for arousal, 0.64 for dominance).
  • Significantly outperformed existing state-of-the-art models in dimensional emotion detection.
  • Feasibility study confirmed technical effectiveness, usability, acceptance, and empathic understanding.

Conclusions:

  • The developed dimensional emotion recognition model represents a significant advancement for conversational AI in iCBT.
  • The model enhances personalized and effective therapy experiences by providing deeper emotional insights.
  • This work paves the way for more sophisticated and empathetic digital mental health interventions.