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Exploring the Efficacy of Large Language Models in Summarizing Mental Health Counseling Sessions: Benchmark Study
Prottay Kumar Adhikary1, Aseem Srivastava2, Shivani Kumar2
1Department of Electrical Engineering, Indian Institute of Technology Delhi, New Delhi, India.
State-of-the-art large language models (LLMs) show promise for summarizing mental health therapy sessions. However, expert evaluation indicates these models require further refinement for reliable clinical use.
Area of Science:
- Natural Language Processing in Mental Health
- Artificial Intelligence for Clinical Support
- Computational Linguistics in Psychotherapy
Background:
- Manual summarization of mental health counseling sessions is time-consuming.
- Efficient session summaries are crucial for continuity of care and therapy planning.
- Existing automatic summarization methods often fail to capture counseling nuances.
Purpose of the Study:
- To evaluate state-of-the-art large language models (LLMs) for aspect-based summarization of therapy sessions.
- To benchmark LLM performance in selectively summarizing distinct counseling components.
- To assess the utility of AI-driven summarization for mental health professionals.
Main Methods:
- Development of a novel dataset: Mental Health Counseling-Component-Guided Dialogue Summaries (191 sessions).
- Assessment of 11 LLMs on aspect-based summarization of counseling dialogues.
- Quantitative evaluation using ROUGE and BERTScore, complemented by qualitative expert review.
Main Results:
- Task-specific LLMs (MentalLlama, Mistral, MentalBART) outperformed others on quantitative metrics (ROUGE, BERTScore).
- Expert review indicated Mistral surpassed MentalLlama and MentalBART in 6 key parameters.
- All models showed limitations in summarizing opportunity costs and perceived effectiveness.
Conclusions:
- LLMs fine-tuned on mental health data achieve higher automatic evaluation scores.
- Expert assessments reveal current LLMs are not yet reliable for direct clinical application.
- Further research and validation are essential for practical implementation in mental healthcare.
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