Immediate Impact of a Patient-Reported Outcome Measure Visual Dashboard on Cleft lip and Palate Care Provision

Nicolette T Bushman1, Tyler Nguyen1, Joseph Incorvia1

  • 1Department of Plastic and Oral Surgery, Boston Children's Hospital, Boston, Massachusetts, USA.

Insights

Graphical Patient Reported Outcome Measure (PROM) reports visually highlight children

Area of Science:

  • Pediatric Health
  • Clinical Quality Improvement
  • Patient-Centered Care

Background:

  • Cleft lip and palate care requires comprehensive assessment beyond physical characteristics.
  • Patient Reported Outcome Measures (PROMs) capture crucial patient-centered data.
  • Integrating patient perspectives into clinical workflows can be challenging.

Purpose of the Study:

  • To pilot graphical displays of cleft-related PROM results for children below the 25th percentile.
  • To assess the impact of visual PROM reports on clinical discussions and treatment planning.
  • To evaluate the utility of graphical PROM data in identifying unmet psychosocial needs.

Main Methods:

  • PROM results for children scoring below the 25th percentile were formatted into graphical displays.
  • A pilot study was conducted in a multidisciplinary cleft clinic.
  • Provider feedback on the impact of graphical reports was qualitatively recorded.

Main Results:

  • Graphical PROM reports effectively informed clinical discussions.
  • The use of visual PROM data led to modifications in treatment plans.
  • Awareness of patients' unmet psychosocial needs was increased among providers.

Conclusions:

  • Visual PROM reports are a successful quality improvement tool in cleft care.
  • Graphical PROM data enhances understanding of the patient's perspective.
  • This approach leads to more informed and patient-centered clinical visits.

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