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Immediate Impact of a Patient-Reported Outcome Measure Visual Dashboard on Cleft lip and Palate Care Provision
Nicolette T Bushman1, Tyler Nguyen1, Joseph Incorvia1
1Department of Plastic and Oral Surgery, Boston Children's Hospital, Boston, Massachusetts, USA.
Insights
Graphical Patient Reported Outcome Measure (PROM) reports visually highlight children
Area of Science:
- Pediatric Health
- Clinical Quality Improvement
- Patient-Centered Care
Background:
- Cleft lip and palate care requires comprehensive assessment beyond physical characteristics.
- Patient Reported Outcome Measures (PROMs) capture crucial patient-centered data.
- Integrating patient perspectives into clinical workflows can be challenging.
Purpose of the Study:
- To pilot graphical displays of cleft-related PROM results for children below the 25th percentile.
- To assess the impact of visual PROM reports on clinical discussions and treatment planning.
- To evaluate the utility of graphical PROM data in identifying unmet psychosocial needs.
Main Methods:
- PROM results for children scoring below the 25th percentile were formatted into graphical displays.
- A pilot study was conducted in a multidisciplinary cleft clinic.
- Provider feedback on the impact of graphical reports was qualitatively recorded.
Main Results:
- Graphical PROM reports effectively informed clinical discussions.
- The use of visual PROM data led to modifications in treatment plans.
- Awareness of patients' unmet psychosocial needs was increased among providers.
Conclusions:
- Visual PROM reports are a successful quality improvement tool in cleft care.
- Graphical PROM data enhances understanding of the patient's perspective.
- This approach leads to more informed and patient-centered clinical visits.
Abstract:
Cleft-related Patient Reported Outcome Measure (PROM) results were formatted into graphical displays for children scoring below the 25th percentile on one or more scales. Reports were piloted in a multidisciplinary clinic where providers reviewed them, and their impact was qualitatively recorded. Graphical PROM reports informed discussions, led to treatment plan changes, and raised awareness of unmet psychosocial needs. Because of the success of this quality improvement pilot, visual PROM reports will become a regular part of our multidisciplinary cleft care. More broadly, graphical PROM data display facilitates better understanding of the patient's perspective and leads to more informed visits.
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