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Development and validation of a patient-centered communication scale for nurses.
Youngshin Joo1, Yeonsoo Jang2, Chang Gi Park3
1College of Nursing and Brain Korea 21 FOUR Project, Yonsei University, Seoul, Republic of Korea.
BMC Nursing
|August 12, 2024
Summary
Researchers developed the Patient-Centered Communication Scale (PCCS) to measure nurses
Area of Science:
- Nursing
- Healthcare Communication
- Patient Experience
Background:
- Patient-centered care is crucial for disease prevention and well-being.
- It involves active patient participation in treatment and decision-making.
- No existing scales measure patient-centered communication from a nurse's perspective.
Purpose of the Study:
- Develop and validate a scale to measure nurses' patient-centered communication.
- Assess the reliability and validity of the new scale.
Main Methods:
- Methodological cross-sectional study design.
- Scale items developed via literature review and nurse interviews.
- Content validity assessed by experts; pretested on 10 nurses.
- Online survey administered to 325 South Korean nurses.
- Data analyzed using EFA and CFA.
Main Results:
- The Patient-Centered Communication Scale (PCCS) has 12 items across three factors: information sharing, patient-as-person, and therapeutic alliance.
- Exploratory Factor Analysis (EFA) showed a three-factor structure explaining 59.0% of variance.
- Confirmatory Factor Analysis (CFA) confirmed model fit.
- Cronbach's alpha values ranged from 0.60 to 0.77, indicating acceptable internal consistency.
- Convergent validity was supported by correlations with interpersonal communication competence.
Conclusions:
- The 12-item PCCS demonstrates good reliability and validity.
- The PCCS is a useful tool for assessing nurses' patient-centered communication skills.
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