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Related Concept Videos

SBAR II: Application of SBAR01:14

SBAR II: Application of SBAR

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SBAR is an effective communication tool used by healthcare professionals to communicate patient information accurately. SBAR stands for Situation, Background, Assessment, and Recommendation. For a better understanding, an example is given below.
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...
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Assessing Artificial Intelligence-Generated Responses to Urology Patient In-Basket Messages.

Michael Scott1, Wade Muncey2, Nicolas Seranio1

  • 1Department of Urology, Stanford University School of Medicine, Palo Alto, California.

Urology Practice
|August 20, 2024
PubMed
Summary
This summary is machine-generated.

ChatGPT can generate acceptable responses to nearly half of urology patient messages, performing better on simpler inquiries. This artificial intelligence tool shows promise in reducing physician workload and improving wellness.

Keywords:
artificial intelligenceelectronic medical recordquality improvementurology

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Area of Science:

  • Urology
  • Artificial Intelligence
  • Medical Informatics

Background:

  • Electronic patient messaging is increasingly used, contributing to physician burnout.
  • Large language models like ChatGPT can generate human-like text responses.

Purpose of the Study:

  • To evaluate the quality of ChatGPT responses to real-world urology patient messages.
  • To assess the suitability of AI-generated responses for patient communication.

Main Methods:

  • 100 urology patient messages were collected and categorized.
  • ChatGPT generated responses for each message.
  • 5 urologists evaluated responses for accuracy, completeness, harmfulness, helpfulness, and intelligibleness on a 5-point Likert scale.

Main Results:

  • 47% of ChatGPT responses were deemed acceptable for patient use.
  • Responses to easy questions (56% acceptable) were superior to those for difficult questions (34% acceptable).
  • Response quality correlated with question difficulty but not content type.

Conclusions:

  • ChatGPT is a viable tool for assisting with patient messages, particularly for less complex queries.
  • Utilizing AI can potentially alleviate care team time burdens and enhance provider wellness.
  • Advancements in generative AI are expected to further improve performance.