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Usability Checklists for Health Technology: Case Study and Experts' Opinions.
Romaric Marcilly1,2, Helen Monkman3,4, Paul Quindroit1
1Univ. Lille, CHU Lille, ULR 2694 - METRICS: Évaluation des technologies de santé et des pratiques médicales, F-59000 Lille, France.
Studies in Health Technology and Informatics
|August 23, 2024
Summary
Usability checklists offer an efficient method for identifying health technology issues. These checklists can be used by clinical teams without formal training, complementing user evaluations.
Area of Science:
- Health Informatics
- Human-Computer Interaction
- Healthcare Management
Background:
- Usability evaluations are crucial for health technology lifecycle management to enhance efficiency, safety, and effectiveness.
- Limited resources (funding, time, expertise) often hinder comprehensive usability studies in healthcare.
Purpose of the Study:
- To explore the utility of usability checklists as a practical solution for identifying health technology usability issues.
- To assess the effectiveness of checklists when used by non-expert project team members, including clinicians.
Main Methods:
- A case study was conducted using a usability checklist to identify issues within a primary care dashboard.
- An expert summary was compiled detailing the strengths and limitations of employing checklists for usability evaluations.
Main Results:
- Usability checklists proved efficient in identifying significant usability issues.
- Checklists can be effectively utilized by project team members, such as clinicians, without requiring formal usability training.
Conclusions:
- Usability checklists are a valuable, efficient tool for preliminary identification of health technology usability problems.
- Checklists should augment, not substitute, comprehensive usability evaluations involving representative end-users.
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