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Related Concept Videos

Self-Help Support Groups01:28

Self-Help Support Groups

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Self-help support groups are voluntary, community-based organizations that provide a platform for individuals with shared concerns to exchange support, insights, and practical strategies for coping with life challenges. Typically led by group members or paraprofessionals, these groups form a cornerstone of mental health care, especially in reaching populations that are underserved by traditional healthcare systems.
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A modern form of aggression is bullying. As you learn in your study of child development, socializing and playing with other children is beneficial for children’s psychological development. However, as you may have experienced as a child, not all play behavior has positive outcomes. Some children are aggressive and want to play roughly. Other children are selfish and do not want to share toys. One form of negative social interactions among children that has become a national concern is...
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Bystander Effect02:09

Bystander Effect

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The discussion of bullying highlights the problem of witnesses not intervening to help a victim. This is a common occurrence, as the following well-publicized event demonstrates. In 1964, in Queens, New York, a 19-year-old woman named Kitty Genovese was attacked by a person with a knife near the back entrance to her apartment building and again in the hallway inside her apartment building. When the attack occurred, she screamed for help numerous times and eventually died from her stab wounds.
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Community Based Intervention01:30

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Community-based interventions in mental health represent a paradigm shift from institution-centered care to treatments embedded within the fabric of local communities. By prioritizing inclusion and leveraging existing societal structures, this approach fosters a supportive environment conducive to addressing mental health challenges while promoting individual dignity and agency.
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Bonanno's Theory of Grieving01:17

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Grieving is a complex psychological and emotional process that varies significantly among individuals. George Bonanno's research on bereavement identified four distinct patterns of grieving, offering a nuanced understanding of how people cope with significant loss, such as the death of a spouse, over extended periods. These patterns — resilience, recovery, chronic dysfunction, and delayed grief — highlight the diversity in emotional responses and adaptive mechanisms.
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Researchers have tested many persuasion strategies, including the foot-in-the door and the door-in-the-face techniques, in a variety of contexts. Ultimately, the principles are effective in selling products and changing people’s attitude, ideas, and behaviors (Cialdini & Goldstein, 2004).
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Implementing a Peer Support Program for Second Victims.

Bernadette Johnson1, Luci New, Michele Ballister

  • 1Bernadette Johnson is assistant professor, assistant program director, and clinical director of the Medical University of South Carolina (MUSC) Nurse Anesthesia Program, Charleston, SC. Luci New is assistant professor and associate director of clinical education in the Department of Academic Nursing, Wake Forest University School of Medicine, Winston-Salem, NC. Michele Ballister is a staff certified registered nurse anesthetist (CRNA) at the MUSC, Charleston, SC. Courtney Brown is a staff CRNA III at Novant Health Forsyth Medical Center, Winston-Salem, NC. Susan Scott is adjunct associate professor at the University of Missouri-St Louis, Columbia, MO. Contact author: Bernadette Johnson, johnsber@musc.edu . The authors have disclosed no potential conflicts of interest, financial or otherwise.

The American Journal of Nursing
|August 26, 2024
PubMed
Summary
This summary is machine-generated.

Healthcare providers experiencing the second victim phenomenon benefit greatly from peer support programs. A pilot study demonstrated high demand and positive outcomes, suggesting wider implementation is needed to address this common distress.

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Area of Science:

  • Medical Error and Patient Safety
  • Healthcare Provider Well-being
  • Organizational Psychology

Background:

  • The second victim phenomenon, or distress following medical errors, affects many healthcare providers.
  • Few healthcare institutions offer proactive support for providers experiencing this phenomenon.
  • Perioperative departments are high-stress environments where such events may occur.

Purpose of the Study:

  • To develop and pilot a peer support program for healthcare providers facing the second victim phenomenon.
  • To assess the need for peer support among perioperative staff.
  • To evaluate the effectiveness of a newly implemented peer support initiative.

Main Methods:

  • A pilot project was conducted in two perioperative departments of a healthcare organization.
  • The Second Victim Experience and Support Tool survey validated the need for peer support.
  • A three-phase program was implemented: education, volunteer training, and program launch.

Main Results:

  • A significant majority of surveyed staff (80% and 87.6%) expressed a strong desire for peer discussion after adverse events.
  • Post-implementation, 80% of participants found the peer support extremely beneficial, and 20% found it very beneficial.
  • All participants (100%) would recommend peer support to a colleague.

Conclusions:

  • A peer support program is a viable and effective intervention for healthcare providers experiencing the second victim phenomenon.
  • The pilot project's success indicates a strong need and positive reception for such initiatives.
  • This model can guide the establishment of similar programs in other healthcare settings.