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Exploring line managers' perspectives on using data in managing sickness absence: a qualitative study.

Lene Rasmussen1, Maj Britt Dahl Nielsen2, Anne Helene Garde3

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Line managers in Denmark

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Area of Science:

  • Occupational Health
  • Public Sector Management
  • Data Analytics in HR

Background:

  • Sickness absence poses challenges for public sector organizations.
  • Effective management of employee well-being is crucial for productivity.
  • Data-driven approaches are increasingly explored for HR management.

Purpose of the Study:

  • To investigate line managers' views on using data for sickness absence management.
  • To understand the practical application of data in Danish public sector workplaces.
  • To identify facilitators and barriers to data utilization in managing employee absence.

Main Methods:

  • Qualitative study design.
  • 19 semi-structured interviews with line managers.
  • Inductive thematic analysis of interview data.

Main Results:

  • Line managers primarily use data to identify employees at risk of sickness absence.
  • Data accessibility, clarity, and presentation significantly influence its perceived value.
  • Nuances within data are important for effective sickness absence follow-up.

Conclusions:

  • Accessible and understandable data are essential for effective sickness absence management by line managers.
  • Data utilization should be complemented by consideration of work environment factors.
  • A holistic approach is needed to reduce sickness absence in public sector settings.