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Exploring Organizational Digital Readiness to Offer Youth E-Mentoring.
Michelle R Kaufman1, Xiaobin Zhou1, Gayane Yenokyan1
1Johns Hopkins Bloomberg School of Public Health.
Youth mentoring programs adapted to digital services (e-mentoring) during the pandemic. Organizations showed moderate comfort with e-mentoring but less with technology, highlighting a need for tailored readiness assessments.
Area of Science:
- Social Sciences
- Psychology
- Information Science
Background:
- The COVID-19 pandemic necessitated a rapid shift to digital services in youth mentoring programs, known as e-mentoring.
- Organizational digital readiness is crucial for the success of e-mentoring, but existing measures may not capture unique needs of mentoring organizations.
Purpose of the Study:
- To measure the digital readiness of youth mentoring organizations.
- To test the validity and reliability of the organizational E-Mentoring Readiness Scale.
Main Methods:
- A cross-sectional online survey was administered to 95 representatives from U.S. youth mentoring programs.
- Confirmatory factor analysis was used to evaluate the E-Mentoring Readiness Scale.
Main Results:
- Participants reported moderate comfort levels among mentors, mentees, and families regarding e-mentoring.
- Organizations expressed lower confidence and comfort concerning the technology and execution aspects of e-mentoring.
- The E-Mentoring Readiness Scale demonstrated good model fit with two distinct, related factors.
Conclusions:
- Youth mentoring organizations exhibit varying levels of digital readiness, with technology and execution being areas of concern.
- The E-Mentoring Readiness Scale is a valid tool for assessing digital readiness specific to youth mentoring.
- Utilizing this scale can help the youth mentoring field transition more effectively to digital service delivery.
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