Related Experiment Video
Updated: Jun 10, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
The Value Matrix: a communication tool to support shared decision-making and the practice of Spectrum of Care
Objective:
To provide a video tutorial on use of the Value Matrix in clinical practice.
Animals:
Any animal for which a preference-sensitive decision can be made regarding their care.
Methods:
The veterinary professional gathers a comprehensive history from the veterinary client and uses this information, in further discussion with the client, to develop 2 or more evidence-informed options for the veterinary patient's care. With the use of the Value Matrix, options are captured on a whiteboard or piece of paper, and the advantages and disadvantages of each option as well as financial cost are visually presented and discussed.
Results:
The Value Matrix is a clinical-communication tool for supporting shared decision-making between veterinary professionals and clients and for delivering the Spectrum of Care.
Clinical Relevance:
The Value Matrix is a practical tool that can assist veterinary professionals in collaborating with clients on making preference-sensitive decisions, providing contextualized care, and achieving informed-client consent.
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