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Design Approaches for Developing Quality Checklists in Healthcare Organizations: A Scoping Review
Elizabeth Kwong1, Amy Cole1, Dorothy Sippo2
1Carolina Health Informatics Program, University of North Carolina at Chapel Hill, North Carolina, United States of America.
Medrxiv : the Preprint Server for Health Sciences
|October 14, 2024
Summary
Developing quality checklists requires more collaborative design approaches. Current methods often lack stakeholder empowerment, highlighting a need for standardized methodologies to improve healthcare quality and implementation outcomes.
Area of Science:
- Healthcare Quality Improvement
- Human-Computer Interaction
- Organizational Psychology
Background:
- Quality checklists are vital in high-reliability organizations, including healthcare.
- A knowledge gap exists regarding design approaches and stakeholder engagement in healthcare checklist development.
Purpose of the Study:
- To synthesize knowledge on quality checklist design approaches in healthcare.
- To explore theoretical frameworks, design principles, and stakeholder engagement in checklist development.
Main Methods:
- A scoping review following PRISMA 2020 guidelines.
- Searched seven databases (PubMed, PsycInfo, CINAHL, Embase, Scopus, ACM, IEEE) for relevant studies.
- Utilized the IAP2 Spectrum of Participation Framework to assess stakeholder engagement.
Main Results:
- Twenty-nine studies met inclusion criteria, identifying 23 distinct design methods.
- Most identified methods were non-collaborative, involving limited researcher-participant interaction.
- A significant gap was found in studies empowering stakeholders during the design process.
Conclusions:
- Standardized and collaborative methodologies are needed for effective quality checklist design.
- Future research should focus on empowering stakeholders and assessing the impact of engagement levels on implementation.
- Enhancing stakeholder involvement can potentially improve the effectiveness of healthcare quality checklists.
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