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Utilization of, Perceptions on, and Intention to Use AI Chatbots Among Medical Students in China: National
Wenjuan Tao1, Jinming Yang2,3, Xing Qu1
1Institute of Hospital Management, West China Hospital, Sichuan University, No. 37, Guoxue Xiang, Chengdu, 610041, China, 86 13880713452.
Chinese medical students show high intention to use AI chatbots for learning, but adoption is low. Factors like social influence and perceived usefulness drive this intention, indicating a need for better support and training to bridge the intention-behavior gap in AI adoption.
Area of Science:
- Medical Education Technology
- Artificial Intelligence in Healthcare
- Digital Health Literacy
Background:
- Artificial intelligence (AI) chatbots are increasingly influential in medical education.
- Understanding medical students' adoption of AI chatbots in China is crucial for future healthcare.
- Current knowledge on Chinese medical students' AI chatbot utilization and perceptions is limited.
Purpose of the Study:
- To explore the utilization, perceptions, and intention to use generative AI chatbots among medical students in China.
- To identify key determinants influencing AI chatbot acceptance using the Unified Theory of Acceptance and Use of Technology (UTAUT).
- To provide insights for enhancing AI integration in medical education.
Main Methods:
- A national cross-sectional survey was conducted with medical students across China.
- A web-based questionnaire, based on the UTAUT framework, was distributed via social media.
- Multivariable regression analysis examined the relationship between behavioral intention and UTAUT predictors.
Main Results:
- Out of 693 participants, only 28.72% reported using AI chatbots for studying, with ChatGPT being most common.
- Primary uses included quick information retrieval (91.05%) and increased learning efficiency (85.71%).
- Utilization behavior, social influence, facilitating conditions, perceived risk, and personal innovativeness positively correlated with behavioral intention to use AI chatbots (P < .05).
Conclusions:
- Chinese medical students exhibit positive perceptions and high intentions towards AI chatbots.
- A significant gap exists between the intention to use and actual adoption of AI chatbots.
- Strategies focusing on access, training, support, and peer examples are needed to maximize AI chatbot benefits in medical education.
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