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Methods for Human Reliability Analysis in Dentistry.

Bojan Bijelic¹, Dragutin Grozdanovic, Miroljub Grozdanovic

¹Author Affiliations: Faculty of Occupational Safety, University of Nis (Mr Bijelic, Mr Grozdanovic, and Dr Jovanovic); and Clinical Centre Nis (Mr Grozdanovic), Nis, Serbia.

Quality Management in Health Care

|October 28, 2024

Summary

This summary is machine-generated.

Human error significantly impacts patient safety in dentistry. This study explores human reliability analysis (HRA) methods, identifying SHERPA and HEART as optimal tools for reducing errors and enhancing dental care quality.

Keywords:

HEART SHERPA human error human reliability analysis

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Area of Science:

Dental Medicine
Patient Safety
Human Factors Engineering

Background:

Human error (HE) is a primary cause of accidents across industries.
Dentistry involves complex, high-accuracy tasks, increasing the risk of HE.
Limited research exists on applying human reliability analysis (HRA) in dentistry.

Purpose of the Study:

To explore the application of HRA methods in dentistry.
To identify suitable HRA techniques for the dental field.
To provide a foundation for mitigating HE in dental practice.

Main Methods:

Review of HRA phases and methodologies.
Evaluation of industrial HRA methods for dental applicability.
Identification of SHERPA and HEART as promising HRA tools for dentistry.

Main Results:

Systematic Human Error Reduction and Prediction Approach (SHERPA) and Human Error Assessment and Reduction Technique (HEART) are suitable for HRA in dentistry.
These methods can aid in understanding and quantifying HE in dental procedures.
The study provides a framework for implementing HRA in dental settings.

Conclusions:

Implementing HRA in dentistry is crucial for improving patient safety.
SHERPA and HEART offer viable approaches for HE analysis and reduction in dental care.
Addressing HE is essential for enhancing the overall quality of dental services.