Inpatient Satisfaction on Non-Pharmacological Interventions for Acute Settings: A Systematic Review

Area of Science:

• Healthcare Quality Improvement
• Patient Experience Research
• Evidence Synthesis

Background:

• Acute care settings often lead to patient stress and dissatisfaction.
• Patient satisfaction is a critical metric for healthcare quality, impacting outcomes and safety.

Purpose of the Study:

• To systematically review and summarize evidence on non-pharmacological interventions for improving patient satisfaction in acute inpatient settings.

Main Methods:

• A systematic search of PubMed, EBSCO, and ScienceDirect databases was conducted.
• Included studies focused on non-pharmacological interventions for adult inpatients (19-65 years), published in English within the last 10 years.
• Data extraction covered intervention impact and delivery processes using Covidence.

Main Results:

• Eleven studies met the inclusion criteria, predominantly randomized controlled trials (7) and quasi-experimental studies (4).
• Interventions were applied across various acute care services.
• The effectiveness of interventions in enhancing patient satisfaction varied across the included studies.

Conclusions:

• Various non-pharmacological intervention modules show potential for improving patient satisfaction in acute care.
• Further research is necessary to establish the universal effectiveness of these interventions across different acute care departments and patient populations.