Beyond videoconferencing: enhancing remote home assessments with 3D modeling technology

Purpose: Occupational therapists in the Veterans Health Administration have transitioned from in-person to videoconferencing for home assessments, benefiting Veterans living in remote and rural areas. However, videoconferencing has limitations, including restricted field of view and poor video quality, affecting hazard identification accuracy. This study aims to introduce and evaluate a three-dimensional (3D) model as an alternative technology for remote home assessments.

Materials and methods: We created 3D models using a 360-degree camera and mobile app. Five occupational therapists individually completed virtual training and practice sessions to familiarize themselves with using the 3D model. Each participant then conducted a remote home assessment using the 3D model and completed questionnaires, System Usability Scale (SUS), and semi-structured interviews.

Results: Participants spent an average of 10 min training and practicing with the 3D model, and most reported either maintaining or gaining confidence in using it compared to before. All participants successfully completed the assessments, which took an average of 17 min. They rated the 3D model as easy to use, with an average SUS score of 78.5. Participants preferred the 3D model over videoconferencing, noting that it effectively addressed current challenges, and expressed their willingness to integrate it into clinical practice.

Conclusion: This study demonstrates that 3D models offer a promising option for remote home assessments. With minimal training, occupational therapists could conduct more effective assessments. It is recommended to use 3D models for an initial understanding of the home environment before videoconferencing-based assessments to enhance the remote assessment experience for occupational therapists and clients.