[Systemic communication in a dental context]
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Published on: July 22, 2022
Christian Besimo1, Julia Ledergerber1, Ruth Besimo-Meyer1
1Klinik für Rekonstruktive Zahnmedizin, Universitäres Zentrum für Zahnmedizin Basel UZB. christiane.besimo@unibas.ch.
Abstract:
As patients in a dental or medical context, persons find themselves in a vulnerable, exceptional psychological and physical situation, in which the solution-oriented regulation of emotions requires mindful, systemic communication. This review describes typical placebo and nocebo effects in verbal, paraverbal and non-verbal communication and their impact on patients and their relationship with dental or medical professionals. In addition, a training curriculum for second-year undergraduate dental master’s students is described, that not only provides students with the necessary competences for solution-oriented systemic communication, but also enables them to experience its effectiveness in the clinical context.
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