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Silvia Scalpello1, Chiara Carcieri1, Agnese Bosio1

  • 1Azienda ospedaliera Ordine Mauriziano di Torino.

Recenti Progressi in Medicina
|November 17, 2024
PubMed
Summary

Telepharmacy (TF) enhances care transitions, but younger, IT-proficient patients are more likely to use it. Older patients faced barriers like poor digital skills, limiting TF service accessibility.

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Area of Science:

  • Health Informatics
  • Pharmaceutical Care
  • Digital Health

Context:

  • Managing complex drug therapies is crucial for patient care continuity.
  • Transitions of care present challenges in maintaining effective medication management.
  • Telepharmacy (TF) offers a potential solution for improving patient empowerment during care transitions.

Purpose:

  • To analyze critical issues hindering the implementation and uptake of TF services.
  • To identify factors influencing patient acceptance and utilization of TF.
  • To enhance the application and accessibility of TF in healthcare settings.

Summary:

  • A 27-month study offered TF to 60 patients; 48% used the service (mean age 38).
  • Barriers included inability to access platforms post-discharge (17%) and poor digital skills/lack of caregiver support (35%).
  • Patients aged 56 and older did not utilize the TF service, indicating an age-related digital divide.

Impact:

  • TF can identify drug therapy issues early and integrate care levels.
  • Younger, IT-proficient patients (mean age 38) successfully accessed TF.
  • Future efforts must focus on making teleconsultations more widespread and accessible to all age groups.

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