Related Experiment Video
Updated: Jun 5, 2025

Loneliness Assuaged: Eye-Tracking an Audience Watching Barrage Videos
Published on: May 29, 2020
Too much to process? Exploring the relationships between communication and information overload and videoconference
Benjamin J Li1, Heng Zhang1, Christian Montag2
1Wee Kim Wee School of Communication and Information, Nanyang Technological University, Singapore, Singapore.
Abstract:
The adoption of videoconferencing has brought significant convenience to people's lives. However, as videoconferencing usage has skyrocketed, it has unveiled a range of side effects, most notably videoconference fatigue (VF). In response, this paper employed the Limited Capacity Model of Motivated Mediated Message Processing (LC4MP) as a theoretical framework to conduct two comprehensive investigations, centering on the impact of verbal communication overload on users' information overload and VF. We conducted two studies to test our propositions and conceptual model. Study One focused on the educational context and comprised a survey with 489 students. In Study Two, we expanded our exploration to the professional use of videoconferencing in two populations: Singapore and Germany. A total of 610 responses were collected in Singapore, with the German sample constituting a total of 948 participants. Results from both studies consistently demonstrated a positive relationship between videoconference frequency and communication overload. Additionally, perceived communication overload was positively associated with information overload and VF. Based on the findings of the two studies, we discuss the theoretical and practical implications and suggest new directions for videoconferencing research.
More Related Videos
09:55Bridging the Technology Divide in the COVID-19 Era: Using Virtual Outreach to Expose Middle and High School Students to Imaging Technology
Published on: September 28, 2022
05:58Using Rapid Serial Visual Presentation to Measure Set-Specific Capture, a Consequence of Distraction While Multitasking
Published on: August 29, 2018
Related Concept Videos
Barriers to Effective Communication I
Communication barriers include the following:
Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this...
Barriers to Effective Communication II
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Levels of Communication II: Organizational, Public, and Group Dynamics
Social Loafing
Interference and Decay
Interference occurs when competing memories hinder the retrieval of particular information. It can be classified into two types: proactive and retroactive interference. Proactive...
Stress Prevention and Stress Management Techniques VI
Motivation and Self-Determination
Motivation, the driving force behind behavior, plays a pivotal role at every stage of the change process. The research...