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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
[The profession of health mediator and its practice in multi-professional health centres]
Roxanne Lafontan1, François Croain1
1Maison de santé pluriprofessionnelle, 13 place Etienne-Grappe, 38400 Saint-Martin-d'Hères, France.
Abstract:
Although little-known, health mediation is already being deployed in a variety of settings (associations, municipalities, health centers, etc.), and plays a vital role in access to rights and healthcare, thanks to its position at the interface between the medical and social sectors. Social insecurity, disability, loss of autonomy, the digital divide and language barriers are all obstacles likely to hinder access to healthcare and social assistance. Thanks to their knowledge of healthcare networks, social services and local associations, health mediators can help people gain access to their rights and healthcare.
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