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Stakeholder Perspectives on Retention Strategies for Rehabilitation Professionals: A Qualitative Study
Susanne Mak1,2,3, Matthew Hunt1,2,3, Saleem Razack4,5
1School of Physical & Occupational Therapy, McGill University, Montréal, QC, Canada.
Retention strategies for occupational therapists, physical therapists, and speech-language pathologists are crucial due to global health workforce shortages. Implementing multi-systemic approaches can improve professional retention and healthcare system stability.
Area of Science:
- Health Services Research
- Rehabilitation Sciences
- Human Resources Management
Background:
- Global scarcity of health human resources impacts rehabilitation professions.
- Attrition and retention issues in occupational therapy (OT), physical therapy (PT), and speech-language pathology (S-LP) exacerbate healthcare system precarity.
- Effective retention strategies are needed for rehabilitation professionals in Quebec.
Purpose of the Study:
- To investigate and identify effective retention strategies for rehabilitation professionals in Quebec.
- To analyze factors influencing the retention of OTs, PTs, and S-LPs.
- To inform the development of targeted retention initiatives.
Main Methods:
- Interpretive description qualitative study utilizing individual interviews and focus groups.
- Purposeful sampling (maximum variation) of 51 rehabilitation professionals and key stakeholders.
- Data analysis using inductive and deductive approaches with constant comparative techniques, guided by Cultural-Historical Activity Theory.
Main Results:
- Five key sets of retention strategies were identified: aligning work with values, matching work parameters to professional needs, modifying workplace environments, improving professional governance, and offering comprehensive benefits.
- Multi-systemic strategies and intersectoral partnerships are essential for impactful change.
- Increased public awareness of rehabilitation professionals' value is also important.
Conclusions:
- Targeted, multi-systemic retention strategies are critical to enhance the work experience of rehabilitation professionals.
- These strategies are necessary to ensure the availability of OTs, PTs, and S-LPs for current and future healthcare demands.
- Addressing retention is vital for the sustainability and effectiveness of rehabilitation services.
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