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The Effect of Collaborative Triadic Conversations in Noise on Decision-Making in a General-Knowledge Task
Ingvi Örnolfsson1, Axel Ahrens1, Torsten Dau1
1Hearing Systems Section, Department of Health Technology, Technical University of Denmark, Kgs. Lyngby, Denmark.
Loud background noise during collaborative conversations makes individuals more likely to stick with their initial, high-confidence decisions. This highlights how communication barriers impact group decision-making and individual adjustments.
Area of Science:
- Cognitive Psychology
- Communication Studies
- Human-Computer Interaction
Background:
- Collaboration is crucial for communication and decision-making.
- Communicative barriers like noise can impact collaborative processes.
- Limited research exists on how noise affects decision-making after collaboration.
Purpose of the Study:
- To investigate the effect of background noise levels during collaborative conversations on subsequent individual decision-making.
- To quantitatively assess how communicative barriers influence decision adjustments.
Main Methods:
- Thirty participants in triads discussed general knowledge questions in either loud (78 dB) or soft (48 dB) noise.
- Participants answered questions individually before and after group discussion.
- Decision-making measures included stay/switch behavior, decision convergence, and voting strategy.
Main Results:
- An interaction was found between initial confidence and noise level.
- Participants were more likely to adjust decisions towards high-confidence prior decisions.
- This effect was amplified in loud noise conditions, suggesting low-confidence opinions are suppressed.
Conclusions:
- Background noise significantly influences how collaborative discussions affect subsequent individual decision-making.
- Communicative barriers can lead individuals to rely more on high-confidence initial decisions.
- The study validates a methodology for assessing communication barriers in group decision-making.
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