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Evaluating the Effect of Roadside Parking on a Dual-Direction Urban Street
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Addressing Problems in Accident Management in a Shopping Complex through Action Research.

Benedict Nicholas A I Sandejas1

  • 1Medical Informatics Unit, College of Medicine, University of the Philippines Manila.

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This study improved accident management in shopping complexes by clarifying team roles and implementing a new policy. These changes enhance preventive measures and post-accident responses for better safety.

Keywords:
accident managementaccountabilityaction researchpolicy developmentrisk management

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Area of Science:

  • Healthcare Management
  • Occupational Safety
  • Interprofessional Collaboration

Background:

  • Accidents in shopping complexes necessitate robust safety protocols and effective accident management teams.
  • Ensuring timely and efficient treatment for accident victims is crucial for businesses.

Purpose of the Study:

  • To identify challenges faced by accident management teams in shopping complexes.
  • To propose and implement solutions for identified accident management issues.

Main Methods:

  • Two action research cycles were employed, building upon findings from the first.
  • Reeves et al.'s interprofessional teamwork framework guided the process.
  • Data collection included journal entries, discussions, and departmental consultations.

Main Results:

  • Identified problems in roles, responsibilities, procedures, knowledge transfer, logistics, and skills.
  • Realigned team roles with skills and job descriptions.
  • Developed a comprehensive accident management policy addressing various protocols and training needs.

Conclusions:

  • Effective accident management hinges on coordinated, interprofessional efforts.
  • Realigned roles and a new policy improved preventive measures and post-accident responses.