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Enhancing gender sensitivity in transgender and gender-diverse patient communication
Elni Yakub1, Isnaria Rizki Hayati1, Rikas Saputra2
1Department of Guidance and Counselling, Universitas Riau, Pekanbaru 28293, Indonesia.
Abstract:
This article examines the communication preferences of transgender and genderdiverse individuals in the health system context. Findings suggest the importance of gender sensitivity and confident communication styles in improving patient experience. The article recommends case-based training to understand the dynamics of intersectionality and the development of communication aids to improve health literacy. This study highlights the need for longitudinal research to deepen understanding of changing communication preferences in this group.
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