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Prudent Physician Anger in Patient-Physician Interactions
1Department of General Practice and Primary Health Care, University of Auckland, Private Bag 92019, Auckland, New Zealand. s.buetow@auckland.ac.nz.
Summary
Physician anger toward patient misbehavior may be appropriate in certain situations. This paper suggests prudent anger can improve physician well-being and patient care.
Area of Science:
- Medical Ethics
- Physician Well-being
- Patient-Physician Communication
Background:
- Conventional medical wisdom advises physicians to suppress anger towards patient misbehavior.
- This approach may neglect the potential benefits of appropriately expressed physician frustration.
Purpose of the Study:
- To challenge the suppression of physician anger.
- To explore conditions under which physician anger may be appropriate and beneficial.
- To advocate for a healthcare culture that allows for authentic emotional expression.
Main Methods:
- Conceptual analysis drawing on person-centred healthcare and virtue ethics.
- Distinguishing between the emotion of anger and its expression.
- Proposing conditions for prudent anger displays.
Main Results:
- Identified four reasons for appropriate physician anger: inevitability, cognitive resource, physician well-being, and patient benefit.
- Proposed five conditions for prudent anger: ethical intention, rational justification, proportionality, constructive expression, and precision.
- Potential benefits include improved physician well-being, enhanced communication, and patient education.
Conclusions:
- Physician anger, when expressed prudently, can be a valuable tool.
- Advocates for a cultural shift in healthcare to allow for more authentic emotional expression.
- Prudent anger can catalyze positive changes in patient-physician relationships and healthcare delivery.
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