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Addressing Late-arriving Surgeons in Support of First-case On-time Starts.
Jonathan B Ida1,2, Jamie H Schechter3, John Olmstead4
1From the Department of Otolaryngology, Head and Neck Surgery, Northwestern University Feinberg School of Medicine, Chicago, Ill.
Implementing clear expectations and timely feedback significantly reduced late surgeon arrivals by 45%, improving first-case on-time starts (FCOTS) by 6%. This quality improvement initiative enhanced operating room efficiency.
Area of Science:
- Healthcare Management
- Surgical Operations
- Quality Improvement
Background:
- First-case on-time starts (FCOTS) are crucial for perioperative efficiency.
- Late surgeon arrivals are a primary cause of delayed operating room (OR) starts.
Purpose of the Study:
- To implement a quality improvement initiative aimed at reducing late surgeon arrivals by 30% over 24 months.
- To enhance FCOTS through targeted interventions.
Main Methods:
- A multidisciplinary team established clear expectations, tracking, review processes, and consequences for late arrivals.
- A same-day surgeon-to-surgeon feedback mechanism was introduced.
- Data were prospectively tracked for 24 months pre- and post-implementation.
Main Results:
- Late surgeon arrivals decreased by 45% (from 23.6 to 13 per month).
- FCOTS improved from 66% to 72%.
- No adverse impact on balancing measures was observed.
Conclusions:
- A structured framework of expectations, monitoring, and timely feedback effectively reduces late surgeon arrivals.
- Direct communication and consistent policy enforcement are key to improving OR efficiency and FCOTS.
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