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Exploring Older Adults' Needs for a Healthy Life and eHealth: Qualitative Interview Study
Paula Valkonen1, Sari Kujala1, Kaisa Savolainen1
1Department of Computer Science, Aalto University, Espoo, Finland.
JMIR Human Factors
|January 8, 2025
Summary
Older adults need eHealth services that support their daily routines and changing life situations. Design recommendations emphasize flexibility, personalized content, and user support, while respecting individual choices regarding technology use.
Area of Science:
- Gerontology
- Digital Health
- Human-Computer Interaction
Background:
- Aging populations present evolving needs for health and well-being services.
- eHealth (electronic health) services development must consider the interplay of technology, users, and context.
- Identifying age-specific needs is crucial for effective eHealth interventions.
Purpose of the Study:
- To understand the daily lives, health, and well-being of older adults.
- To identify older adults' specific needs and preferences for eHealth services.
- To develop evidence-based design recommendations for eHealth solutions tailored to older adults.
Main Methods:
- Qualitative interview study with 20 older adults (aged 55+).
- Remote data collection using cultural probes (diaries, sentence completion) and semistructured interviews.
- Data gathered in Finland (2020-2021) as part of the DigiIN project.
Main Results:
- Home-based activities like exercising, sleeping, and cooking significantly contribute to well-being.
- Older adults desire chat functions but express concerns about lack of human contact and usability.
- Key preferences include flexibility, trial options, digital support, and relevant, empathetic content.
Conclusions:
- eHealth services must accommodate the diverse needs of older adults, supporting flexible and safe health management across devices.
- Adaptation to life changes through motivation, personalization, and appropriate functions is essential.
- Older adults should retain the autonomy to opt-out of eHealth services.
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