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Creating custom GPTs for faculty development: An example using the Johari Window and Crucial Conversation frameworks
Neil Mehta1, Craig Nielsen2, Amy Zack3
1Professor of Medicine and Associate Dean for Curricular Affairs, Cleveland Clinic Lerner College of Medicine of Case Western Reserve University School of Medicine, Cleveland, OH, USA.
Medical Teacher
|January 9, 2025
Summary
Generative AI offers a novel solution for faculty development in feedback training. Custom GPT models provide accessible, low-cost virtual simulations to enhance faculty confidence and competence in delivering constructive feedback.
Area of Science:
- Medical Education
- Artificial Intelligence in Education
Background:
- Faculty often struggle to provide constructive feedback, especially regarding underperformance.
- Traditional faculty development programs are costly and time-intensive for clinicians.
- A lack of comfort in delivering growth-fostering feedback hinders trainee development.
Purpose of the Study:
- To explore the use of generative AI, specifically custom GPT models, for faculty development in feedback training.
- To offer a scalable, on-demand, and cost-effective alternative to traditional faculty development programs.
- To enhance faculty confidence and competence in delivering constructive feedback.
Main Methods:
- Design and implementation of a custom GPT-powered feedback training program.
- Utilizing virtual simulations of students and coaches for realistic practice scenarios.
- Incorporating widely accepted educational frameworks for feedback delivery.
Main Results:
- AI-driven simulations provide a safe environment for practicing feedback delivery.
- Faculty receive immediate, tailored coaching on best practices.
- This approach enhances faculty confidence and competence in providing feedback.
Conclusions:
- Custom GPT models offer a transformative potential for faculty development in medical education.
- AI-powered simulations reduce logistical and financial barriers to training.
- This method fosters a supportive feedback culture prioritizing trainee development.
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