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Enhancing public sector employees ' professional identity: A study using China's Labor Force Survey data
Xiaotong Ren1, Aimin Zhu1, Jiao Yu2
1School of Management, Shenyang University of Technology, Shenyang, China.
Plos One
|January 9, 2025
Summary
This study developed an evaluation system to measure public sector employees' Professional Identity. Findings offer strategies to reduce burnout and improve public services.
Area of Science:
- Public Administration
- Organizational Psychology
- Sociology
Background:
- Public sector employees are vital for policy implementation and public service delivery.
- Their professional identity significantly impacts job performance and public trust.
- Understanding factors influencing professional identity is crucial for organizational effectiveness.
Purpose of the Study:
- To construct a comprehensive evaluation index system for public sector employees' Professional Identity.
- To identify key indicators influencing Professional Identity within the public sector.
- To provide actionable recommendations for enhancing Professional Identity, reducing burnout, and improving public services.
Main Methods:
- Utilized data from China's Labor Force Survey.
- Employed exploratory factor analysis (EFA) and confirmatory factor analysis (CFA).
- Applied a structural equation standardization model to assess indicator influence on Professional Identity.
Main Results:
- Developed a multi-level evaluation index system for Professional Identity.
- Quantified the influence of various indicators on public sector employees' Professional Identity.
- Identified specific pathways to enhance Professional Identity.
Conclusions:
- The established evaluation system provides a robust framework for assessing Professional Identity.
- Enhancing Professional Identity can mitigate occupational burnout among public sector employees.
- Improving Professional Identity is directly linked to enhancing the quality of public services.
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